Privacy policy

WHO WE ARE

The address of our website: https://penkodesign.com. Personal data of the Buyer is collected and processed in accordance with the Law of Ukraine "On Personal Data Protection" dated June 1, 2010 No. 2297-VI. The Buyer, by registering on the Site and/or filling out the "place an order" form on the Penko Internet store website, provides their full, unconditional, and indefinite consent to the collection, processing, and use of the Buyer's information by the Seller, including information that, according to the current legislation of Ukraine, is considered personal data, exclusively for the following purposes:

for the purpose of registering and identifying the Buyer in the Internet store;

for the purpose of password recovery for the Buyer's registration in the Internet store;

for marketing purposes, namely: informing the Buyer via SMS, email, social networks, etc. about the news of the Internet store, promotional offers and sales of goods conducted by the Seller in the Internet store, conducting market analysis of the consumption of the Goods by the Seller, determining the circle of potential Buyers, determining the needs of potential Buyers in the goods offered for sale, etc.;

for the purpose of conscientious performance by the Seller of its contractual obligations to the Buyer, including obligations regarding the delivery of the Goods, as well as obligations regarding the refund of funds to the Buyer for the returned Goods;

for the purpose of assessing and analyzing the Site's performance;

for the Seller's compliance with the requirements of the current legislation of Ukraine, including consumer rights protection legislation.

When registering on the Penko Internet store website, the Buyer provides the following information: Last Name, First Name, Patronymic, email address, contact phone number, and password for access to the Site. The information provided by the Buyer is used in the processing of the Order, as well as for providing commercial offers to the Buyer by the Seller. In order to provide the Buyer with information about the Goods placed on the website of the Internet store, the Seller has the right to send informational, including advertising messages, to the Buyer's email and mobile phone with their consent. The Buyer has the right to refuse to receive advertising and other information without giving reasons for refusal. Service messages informing the Buyer about orders and their processing stages are sent automatically and cannot be rejected by the Buyer. The Seller is not responsible for the information provided by the Buyer on the Site in a publicly available form. The Seller has the right to record telephone conversations with the Buyer, of which the Seller informs the Buyer. At the same time, the Seller undertakes to prevent unauthorized access to the information obtained during telephone conversations and/or its transfer to third parties who do not have a direct relationship to the execution of Orders, in accordance with the Law of Ukraine "On Information" dated October 2, 1992 No. 2657-XII. Any information obtained from the Buyer is confidential and not disclosed to third parties, except as provided by applicable Ukrainian law.

When paying for orders on the Penko Internet store website, using payment cards, all transactions with them are carried out on a secure bank payment page, where you need to enter payment card details. After a successful transaction (successful payment of the order by a payment card on the bank's payment page), the website visitor is automatically redirected to the Penko order page, where the number of the generated order is indicated.

The Seller has the right to use "Cookies" technology. "Cookies" do not contain confidential information and are not transmitted to third parties. The Seller uses "cookies" files to ensure the proper functioning of the Site, improve the quality of service provision, and user convenience. The user has the ability to refuse to use "cookies" files, make changes to the browser settings, but this may lead to limitations in the functionality of the Site and affect the correct operation of some of its functions.